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Features — Wavys AI | Everything Your AI Receptionist Does
Platform Features

Everything Your AI
Receptionist Does

Smart Hours automation, lead capture, team routing, pricing library, service area management — all included, no upsells.

Smart Hours — Your AI Adapts to Your Schedule

Configure your business hours once. Wavys automatically switches between Ring Me First (during business hours) and Instant Answer (after hours) without you touching anything.

Per-day scheduling — different hours for each day of the week
7 US timezones — ET, CT, MT, PT, AKT, HST, MST
Holiday closures — mark specific dates, AI adjusts messaging
Automatic mode switching — zero manual work ever
Business hours awareness — AI tells callers your hours and when you'll be back
Monday — Smart Hours Active
Closed
12am–8am
Ring You First — Business Hours (8am–5pm)
AI Instant
5pm–12am
12am6am12pm6pm12am
Ring Me First (Business Hours)Your phone rings first. AI picks up only if you miss it within your set duration.
Instant Answer (After Hours)AI answers immediately. Every call captured even while you sleep.

GPT-4 Realtime Voice — Natural, Not Robotic

Powered by OpenAI's GPT-4 Realtime API. Under 800ms response time. Callers have a real conversation — not a phone tree, not a recording, not a chatbot reading a script.

Ring Me First mode — your phone rings first every time
Instant Answer mode — AI picks up immediately every time
Custom greeting — AI introduces your business by name, your way
Configurable ring duration — set how long your phone rings before AI answers
Spam detection — robocalls flagged automatically, never clutter your inbox
Dedicated local number — your own Wavys phone number, any US area code
Call Mode Comparison
Ring Me First
1
Call arrives
2
Your phone rings
3
AI catches it
Instant Answer
1
Call arrives
2
AI answers immediately
Smart Hours automatically switches between modes based on your schedule

Every Caller Becomes a Qualified Lead

Wavys naturally weaves questions into the conversation — not a form, not a script. Callers barely notice they're providing info. You get clean, structured lead data in your inbox seconds after every call.

Captures name, phone, email, reason, preferred callback time
Urgency scoring — High, Medium, Low classification on every call
Configurable capture timing — immediate, after qualifying, or end of call
95%+ transcription accuracy powered by OpenAI Whisper
If caller skips a question, AI retries contextually — no awkward repeats
Captured From Call
Name Sarah Johnson
Phone 612-555-0847
Email sarah@email.com
Reason New membership inquiry
Callback Tomorrow morning
Urgency High

A Clean Lead Brief in Your Inbox Seconds After Every Call

No checking dashboards, no listening to voicemails. Seconds after every call ends, you get a structured email with everything you need to follow up fast.

Plain-English call summary — what they called about, in your language
All captured lead fields structured and ready to act on
Urgency rating and spam likelihood on every summary
Full call transcript with timestamps included in every email
Starter: 1 recipient — Pro: up to 3 recipients for team-wide visibility
Mobile-optimized formatting — readable on your phone in seconds
From: noreply@wavys.ai
New Lead — Lakeside Dental
Today at 7:14 PM  ·  Call duration: 2m 04s
New patient inquiry — looking to switch dentists, has Delta Dental insurance. Requesting a cleaning and exam. Available mornings next week.
Lead Info
NameDavid Chen
Phone651-555-0284
Emaild.chen@email.com
CallbackMon–Wed morning
UrgencyMedium
Call Details
ModeInstant Answer (after hours)
Spam likelihoodNone
View full transcript

Smart Team Routing — Right Caller, Right Person

Stop every call going to one number. Route by keywords, intent, urgency, or service area. Up to 3 forwarding numbers with primary, backup, and emergency contacts.

Keyword routing — "billing" routes to accounting, "emergency" routes to your cell
Intent-based routing — AI understands caller needs, transfers accordingly
3 forwarding numbers — primary, backup, emergency contacts
If transfer fails, AI re-engages the caller and takes a message
3 email recipients — whole team gets summaries on every call
See Pro Plans
Call Routing — Live Example
Incoming call to Wavys number
AI listens and understands caller intent
Keyword: "billing"
Routes to Accounting
Intent: support
Routes to Tech Team
Urgency: high
Direct to Your Cell
Everything else
AI takes message

Your AI Knows Your Business Inside Out

Load your services, pricing, locations, and service area. Wavys uses this to answer questions callers actually ask — without you having to script every scenario.

Pricing library — control whether AI mentions prices proactively, only when asked, or routes to you for quotes
Multiple locations — AI knows all your locations and can direct callers appropriately
Service area management — define your coverage by zip code or city, set rules for out-of-area callers
Service tags — tag what you do so AI answers questions with context
Routing style — Smart Assistant (natural) or Call Director (structured menu)
Pricing Library — Visibility Controls
AC Service Call
$149 diagnostic fee AI can say price
Full HVAC Replacement
Starting at $4,200 Ask first, then route
Maintenance Plan
$29/month Reference only
You control exactly what AI shares about pricing on every item

Your Entire Call Operation in One Place

Every call logged, every lead searchable, every transcript stored. See your volume, your missed calls saved, and your leads captured — all in one clean dashboard.

Weekly call volume chart — visual graph of call patterns
Searchable lead database — search by name, phone, email, or keyword
Full call transcripts — every word from every call, stored and searchable
Usage tracking — calls used vs. limit with alerts at 80%
Export capability — download lead data for CRM import
Mobile app — coming soon
This Week's Summary
47
Calls Handled
31
Leads Captured
12
High Urgency
3
Spam Blocked
Call Volume — Last 7 Days
MonTueWedThuFriSatSun
Complete Feature List

Every Feature, No Surprises

Everything included in Starter. Pro adds team routing and collaboration.

Call Answering
24/7 AI Call Answering
GPT-4 Realtime voice — natural conversation, under 800ms response time.
Ring Me First Mode
Your phone rings first. AI picks up only if you miss it within your set duration.
Instant Answer Mode
AI answers immediately on every call. No delays, no missed leads.
Custom Greeting
AI introduces your business by name, in your tone — formal, casual, or friendly.
Spam Detection
Robocalls and spam flagged automatically. Your inbox only gets real leads.
Dedicated Local Number
Your own Wavys phone number, any US area code, assigned instantly.
Lead Capture & Qualification
5-Field Lead Capture
Name, phone, email, reason, preferred callback time — captured from every call.
Urgency Scoring
Every call rated High, Medium, or Low — know who to call back first.
Intent Classification
AI identifies what the caller wants: quote, support, appointment, info, etc.
Configurable Timing
Capture immediately, after qualifying questions, or at end of call — your choice.
Contextual Retry
If a caller skips a question, AI asks again naturally — no awkward repetition.
95%+ Accuracy
Powered by OpenAI Whisper real-time transcription in normal call conditions.
Business Configuration
Pricing Library
Unlimited pricing items with visibility controls — proactive, reference-only, or route to you.
Location Management
Multiple locations supported — AI directs callers to the right address.
Service Area Rules
Define coverage zones. Set what AI says to out-of-area callers automatically.
Service Tags
Tag every service you offer so AI answers related questions with full context.
Routing Style
Smart Assistant (natural conversation) or Call Director (structured menu) — your pick.
Business Context
AI uses your business overview to answer any general question a caller might have.
Pro — Team Routing
Keyword Routing
Trigger transfers when callers mention specific words — "billing," "emergency," "refund."
Intent-Based Routing
AI understands what callers actually need and routes them — no keyword required.
3 Forwarding Numbers
Primary, backup, and emergency contacts — AI tries each in your set priority order.
3 Email Recipients
Whole team gets summaries on every call — no one misses a lead.
Failed Transfer Recovery
If nobody answers, AI re-engages the caller and takes a complete message.
Service Area Routing
Route calls differently based on where the caller is located — for multi-territory teams.

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